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Bieten Sie Ihren Kunden den schnellsten und effizientesten Service.

Provide your relations of the fastest and most effective service. Improve your customer service with Vobe Service. Provide your relations a platform for support, questions or tickets. Handle requests easily, structured and prioritized. Our cloud software is suitable for any industry. All important information clearly visible on one screen. Set up your own dashboard with the widgets that are important to you. Handle customer requests quickly and professionally.

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What are the main benefits of using

Service

software?

  • Resolve tickets faster
    View every request as it arrives, assign the right members of your team, and track the status of each ticket.
  • Create a clear service request form
    From requester info to the specific problem description–collect service tickets with all the relevant details.
  • Save time
    Run your service processes more efficiently by easily collecting and storing all information in one place.

Tickets

A never before seen ticket managing tool.

Overviews

Deal with tickets based on their priority. Filter the tickets so you only see those who are relevant to you.

Work trays

Create structure and efficiency with filtered tickets and tasks on your dashboard.

Sign digitally

Has a ticket been handled? Sign it digitally.

Notifications

With the help of our notifications, the message is always delivered to the right person or department. Receive an automated notification when an important event or deadline is near, or when an important item is added, modified or deleted.

Contact history

See at a glance what the contact- and tickets history of your relation is. Know which colleague has had the last contact with the customer and what the agreements were.

This template was created in coorporation with ICTRecht. For more information or for any inquiries, feel free to reach out to Koen van Jaarsveld at k.vanjaarsveld@ictrecht.nl.

Who is ICTRecht?

ICTRecht is a leading legal consultancy in the areas of ICT, privacy, data, security, technology, AI and intellectual property. With extensive practical experience and in-depth legal expertise, ICTRecht supports organizations in navigating complex legal issues in the digital world.

Centralize all your work with integrations

Connect VobeSoft with the tools you already use to have all your team's work in one place. Integrations help you automatically move information or perform tasks between VobeSoft and other apps.